Loox photo and video reviews
Loox is a visual-review and referral platform for Shopify merchants that need to collect photo and video reviews, display social proof, and turn customer advocacy into referral activity. It emphasizes visual proof and referral mechanics in addition to basic text reviews.
Loox is a visual-review and referral platform for Shopify merchants that need to collect photo and video reviews, display social proof, and turn customer advocacy into referral activity. It emphasizes visual proof and referral mechanics in addition to basic text reviews.
Loox is a visual-review and referral platform for Shopify merchants that need to collect photo and video reviews, display social proof, and turn customer advocacy into referral activity.
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- Shopify
Buying view: It emphasizes visual proof and referral mechanics in addition to basic text reviews. Incentives, review moderation, referral rewards, and syndicated visual assets need brand and policy approval before automated publishing.
Loox photo and video reviews: features and workflows
Loox helps Shopify merchants collect visual product reviews and display them in storefront widgets. Review sorting, highlights and supported marketing destinations reuse that customer content; the referral program separately tracks eligible purchases and rewards.
Visual reviews and referrals for Shopify stores
Stores need to collect and display visual customer evidence, then connect approved review content with referral activity.
How Loox collects reviews and manages referrals
The merchant configures review requests and manages the resulting text, photos and videos in storefront displays. A separately configured referral offer gives advocates a sharing link and records rewards when referred purchases meet the rules.
Loox collects reviews through configured requests and review-submission entry points, with photos or video when supplied by the customer. The merchant inspects incoming reviews and manages their publication status. Published reviews can appear in the store’s enabled Loox widgets; pending reviews follow the documented publication timer if left untouched.
Untouched pending reviews publish after 14 days. Unpublishing should follow the platform’s valid reasons, not be used to suppress criticism merely because it is negative. Review widgets and collection channels need configuration; receiving a review does not by itself enable every display widget.
With a Loox referral offer configured, an advocate shares a unique discount link. A friend uses it to place an eligible order. If advocate rewards are enabled, the reward is earned after the friend’s order is marked Fulfilled, subject to the configured reward limit; the advocate can use the balance on a later purchase.
The optional post-review widget is one entry point for eligible 4- or 5-star reviewers, not the only way to join. Sharing or clicking a link does not earn the reward. Reaching the reward limit stops additional rewards but leaves the link active, and friend-only offers do not promise an advocate reward.
Loox visual review and referral features
The Loox capabilities below cover photo and video reviews, review requests, review highlights and related tasks.
Photo and video reviews
Customers submit a product rating and can attach a photo or video through the Loox review form. Merchants manage the resulting records and display published reviews in the selected storefront widgets.
Review requests
Loox schedules post-purchase review emails and reminders, with optional configured discounts for photo or video submissions. The merchant chooses the timing, appearance and eligible offer before enabling the request sequence.
Review highlights
Smart sorting selects the visual reviews shown in prominent widget positions, while review highlights summarize useful product feedback. Merchants choose the display configuration and check how the selected evidence appears on the storefront.
Referrals and social proof
Merchants configure a referral offer so advocates can share a link and friends can use the associated discount. Loox checks qualifying purchases against the offer rules before recording a reward; leaving a review is not a required first step in every referral.
Loox pricing and plans
Loox costs need to be assessed against the purchasing options, billing units and usage scope below.
View official pricing detailsLoox bills through Shopify every 30 days, with no annual commitment. Convert's starting price is not a total for every order volume, and Beginner's total-order limit is not a monthly allowance. Confirm the current order tier and its charge before comparing costs; no annual discount or order-rate interpolation is assumed here.
Loox plans and usage allowances
The table lists Loox purchasing options, public billing information and included capabilities to check against your requirements.
| Product or sales surface | Scope | Public price and status |
|---|---|---|
| Beginner | For launching review collection and core social proof. Included plan entitlements
| $0/month |
| Convert | For growing stores that need video, referrals and full display controls. Included plan entitlements
| Starts at $49.99/month |
| Unlimited | For established brands needing uncapped requests and priority service. Included plan entitlements
| $299.99/month |
Loox competitor workflow and pricing comparison
Loox centers on visual product reviews and customer referrals. These competing review tools differ in how they collect feedback, help shoppers interpret it, and support review operations beyond the store.
| Tool | Workflow difference | Official public price reference |
|---|---|---|
| Judge.me | Judge.me supports the same core route as Loox: invite buyers to review, collect text, photos, or videos, and display the results in the store. It also offers coupons and referrals. Loox places visual customer content at the center of its presentation. Judge.me is worth comparing when the main job is maintaining regular review collection and straightforward product-page displays, without making a visual review gallery the focus of store design. | Free — $0Awesome — $15 every 30 daysJudge.me pricing ↗ |
| Stamped | Stamped is relevant when review operations need to feed customer analysis and retention work. Operators schedule review requests, collect feedback through email forms, and examine recurring topics or satisfaction trends. A separate Loyalty product can add points and rewards. Loox centers more on displaying visual reviews and referrals; the Stamped comparison becomes useful when the team also needs to organize feedback and build an ongoing member-rewards program. | Reviews — From $199/monthEnterprise — Custom quoteStamped pricing ↗ |
| Okendo | Okendo helps shoppers judge whether a product fits their needs through structured review details, such as the reviewer's skin type or a rating for fit. Operators configure those questions and display the resulting feedback so shoppers can filter reviews relevant to them. Loox gives photos and videos a more prominent role in showing the product in use. Okendo is a strong comparison when the buying question is which version suits a particular customer, rather than primarily how the product looks in real life. | Free — $0; up to 50 monthly ordersEssential — $19/month or $204/yearGrowth — $119/month or $1,308/yearPower — $299/month or $3,288/yearScale — Custom quoteOkendo pricing ↗ |
| Yotpo Reviews AI | Yotpo Reviews competes with Loox on collecting and displaying product reviews, then extends the comparison to managing reviews across shopping channels and retail partners. Operators handle collection, moderation, and distribution, with destination availability determining which reviews can travel. Loox emphasizes the Shopify visual-review and referral experience. Yotpo is worth comparing when a brand needs the same review program to serve its own store and supported external sales channels. | Free — $0; up to 50 monthly ordersStarter — From $15/monthPro — From $119/monthPremium — Contact salesEnterprise — Contact salesYotpo Reviews AI pricing ↗ |
| PowerReviews | PowerReviews is relevant when visual reviews must travel beyond the brand's own store. The team collects ratings, photos, videos, and questions and answers, then manages distribution to matching products at supported retailers. Loox focuses more on turning customer photos and videos into a Shopify shopping experience and referrals. A brand selling through retail partners should compare review matching and destination coverage, while a store-focused team can concentrate on collection and display. | Ratings, Reviews and UGC platform — Custom quotePowerReviews pricing ↗ |
Is Loox right for your team?
Choosing Loox depends on the workflow you need, the purchasing scope and how the alternatives below fit your requirements.
Loox vs Judge.me: visual reviews or review collection
Loox is a strong candidate for Shopify brands that want photo and video reviews and referrals within the product-page experience. Its value is tied to how the store displays and requests that content. A team mainly seeking a large volume of text reviews should compare Judge.me first.
When to compare Loox with Okendo, Yotpo or Stamped
Okendo, Yotpo and Stamped become more relevant when the merchant also wants loyalty, quizzes or a wider retention program. Compare the required modules and the cost of Loox plus separate apps for the same workflow. PowerReviews is more aligned with large brand and retail distribution programs.
Loox buying checklist: order volume and review exports
Loox's entry price may not represent the bill as order volume grows. Confirm the chosen tier's order measure, photo and video features, syndication and review export before migrating. Use the store's actual orders and content needs to compare offers.
Loox FAQs
These questions explain what Loox does, how it is purchased and what to check when evaluating it.
What is Loox?
Loox is a Shopify visual reviews and referrals app.
How much does Loox cost?
Beginner is free, Convert starts at $49.99 monthly and Unlimited is $299.99 monthly. Confirm taxes, usage charges and current contract terms on the linked official pricing source before purchase.
Which tools integrate natively with Loox?
The verified first-party directory lists Shopify, Google Shopping, Meta, Klaviyo, Omnisend, Shopify Flow. Each connector supports a defined data path, so check its guide before assuming every object or action is available.
Who is Loox best for?
Loox is best suited to Shopify brands prioritizing photo and video reviews plus referrals. The practical fit still depends on data volume, team skills and the systems already in use.
What are the main Loox alternatives?
This page compares Judge.me, Stamped, Okendo, Yotpo Reviews AI, PowerReviews. Compare their complete plan prices, workflow scope, native connections and data ownership against the same operating scenario.
What should buyers check before choosing Loox?
Check this boundary first: order allowances and display or referral features differ by plan. Run a small production-like test and confirm export, cancellation and renewal terms before a broad rollout.
Loox native integrations
The connections below show how Loox works with other tools and which data or actions each connection supports.
Use the documented connector to exchange supported data or trigger the supported workflow with Shopify.
Loox integrationsUse the documented connector to exchange supported data or trigger the supported workflow with Google Shopping.
Loox integrationsUse the documented connector to exchange supported data or trigger the supported workflow with Meta.
Loox integrationsUse the documented connector to exchange supported data or trigger the supported workflow with Klaviyo.
Loox integrationsUse the documented connector to exchange supported data or trigger the supported workflow with Omnisend.
Loox integrationsUse the documented connector to exchange supported data or trigger the supported workflow with Shopify Flow.
Loox integrationsSources and references
These sources support the descriptions of Loox features, workflows and commercial terms on this page.
- Loox official product page
- Loox: Official pricing
- Loox widgets
- Loox post-review referrals
- Official pricing and purchasing conditions
- Klaviyo connection
- Omnisend connection
- Weglot connection
- Official workflow guide 1: Collect visual reviews and manage their site status
- Official workflow guide 2: Track a referral from shared link to an eligible reward
- Judge.me pricing
- Stamped pricing
- Okendo pricing
- Yotpo Reviews AI pricing
- PowerReviews pricing
- Loox integrations
- Judge.me: product workflow
- Stamped: product workflow
- Okendo: product workflow
- Yotpo Reviews AI: product workflow
- PowerReviews: product workflow
Loox user reviews
User feedback about Loox is grouped by source and reflects the experiences of the individual reviewers.
9,651 reviewsChecked Sep 20, 2026
Count for the exact named product; open the collection to read current individual reviews.
Individual reviews cannot be linked here. Open the original platform to read them.
More reviews on Shopify App Store30 reviewsChecked Sep 20, 2026
Count for the exact named product; open the collection to read current individual reviews.
Individual reviews cannot be linked here. Open the original platform to read them.
More reviews on G2Content checked: